Shipping policy

1)      You may enjoy free delivery service to a single location of your specified billing address when you make a single purchase of HK$1,200 or above at our online store. For purchase amount below HK$1,200, a delivery charge of HK$110 shall apply.

2)      We only accept orders for delivery in Hong Kong and we only make deliveries in the specified areas of Hong Kong from Monday to Saturday except on the first four days of the Chinese New Year and when typhoon warning signal No. 8 or above or black rainstorm warning is in force. Under bad weather conditions, delivery services could be delayed or suspended if typhoon signal No. 8 or black rainstorm warning is in force. Customer will be contacted for rescheduling the delivery at no cost if it is caused by bad weather conditions.

3)      We currently do not make deliveries to logistics centers, remote areas and outlying islands, and buildings without elevator facility. We reserve the right to decline delivery at our sole discretion. You agree and accept that you will receive your ordered merchandise from our logistics service provider and under no circumstances will we accept cancellation of order or refund.  

4)      We will deliver the merchandise ordered by you to the address you give us for delivery at the time you place an order through our online store once payment is confirmed. The merchandise shall be, and shall be deemed to be, delivered and accepted by you when the merchandise are delivered to the address you provide us for delivery. You agree and accept that we are entitled, at our option, to charge you additional costs or cancel your order in the event of your failure to accept delivery for whatever reasons.  

5)      Subject to our online arrangement, you may be offered to select from any one of the delivery timeslots available at the time you make your order. Any times and dates given for dispatch of merchandise, or the length of time that merchandise will take to be delivered, are only estimates. If we are unable to meet any stated dispatch or delivery dates or times we will inform you as to the progress of your order. You agree and accept that under normal circumstances we will not accept cancellation of order or refund.  

6)      You will become the owner of the merchandise you have ordered when they have been delivered to you. Once merchandise has been delivered to you they will be held at your own risk and we will not be liable for the loss or damage.