1. Payment Terms

1.1. To provide secure online commerce transactions, we employ Internet’s Secure Sockets Layer (SSL) technology. It encrypts your personal information, including credit card number, name and address, so that it would not be read as the information travels over the Internet. To check SSL Certificate information, you can right click the mouse and choose “Properties” & “Certificates”.
“為了提供安全的在線商務交易,我們採用了網上的Secure Sockets Layer (SSL)技術。它會加密您的個人信息,包括信用卡號,姓名和地址,以便在信息通過網上傳輸時不會被讀取。要檢查SSL證書信息,可以右鍵單擊滑鼠標,然後選擇“屬性”和“證書”。”

1.2. We accept payments through Stripe. When you place an order, you authorize Stripe to debit the credit card you specify on your order for the amount of the order at the time of transaction.
我們接受通過Stripe付款。您下訂單時,您是授權Stripe從您在訂單上指定的信用卡中扣除交易時的訂單金額。

1.3. Payment can also be made in the form of a cheque made payable to “LES VINS DE JADE LIMITED”, or by bank transfer to the following account: BANK OF CHINA (HONG KONG), Account number: 012-709-2-012214-7
您可以以支票抬頭“品翠酒業有限公司”的形式付款,也可以通過銀行轉賬到以下帳戶:中國銀行(香港),帳號 012-709-2-012214-7

1.4. Orders cannot be cancelled after payment was proceeded. All product prices listed on our eShop are in Hong Kong dollars, and Hong Kong Dollar (HKD) is the only recognized currency accepted for payment.
付款後不能取消訂單。在我們的網上商店上列出的所有產品價格均為港幣,並且港幣(HKD)是唯一可接受的付款貨幣。

1.5. With the commencement of the Full Implementation of the Plastic Shopping Bag Charging by the Government from 1 April 2015, HK$1 for every plastic bag will be charged.
根據《產品環保責任條例》,由2015年4月1日起,政府全面實施「塑膠購物袋收費」的工作,我們將為每個塑膠袋收取HK$1的費用。

2. Exchange and refund

2.1 Subject to 2.2. below, you are entitled to exchange products which are found to be damaged or not in good condition upon delivery. In such case, you can contact our customer service department to make arrangement for exchange within 7 days of receipt. Otherwise under normal circumstances, we would not accept any request for exchange of products or cancellation of orders.

除以下第2.2.條所述外,若閣下收貨時發現產品損壞或並非處於良好狀況,可於7天內聯絡顧客服務部以安排更換產品。否則一般情況下,我們不接受任何換貨或取消訂單的要求。

2.2. Wine or champagne above HK$750 per bottle or over 10 years old shall not be refunded in any event.

收貨人確認收取貨品後的任何玻璃物品或酒具、價值HK$750以上或高於11年的洋酒或香檳(以單一枝計算)在任何情況下均不能獲得退款。

2.3. If we agree you are entitled to an exchange but the products to be exchanged are sold out, you may return such product to us and apply the amount paid to buy alternative product(s).

如果我們同意你有權更換產品,但所要求更換之貨品已經售罄,我們會退回相關款項給您。

2.4. Original sales receipt or relevant electronic receipt must be produced to us for the request of a product exchange.

在接受產品交換之前,請向我們出示購物收據正本或相關的電子收據。

2.5. All gift items must be returned together with the returned products. Otherwise the retail value of the gift item would be deducted from the refund.

貨品必須與所有購買時所附送之贈品一併退還,否則我們將從退款中扣除該贈品的價值。